In general, most businesses strive to keep their queue time under one minute. This is a difficult question to answer as it will vary depending on the industry you are in and the type of customer service you provide. Some businesses have even started implementing a call-back feature so customers can choose to have their call returned when an agent is available rather than waiting on the line. There are a number of ways you can reduce queue time, Some of them include increasing the number of agents you have available to take calls and adding more lines to your phone system to handle more calls at once. Ideally, you want to answer the call of your customers as soon as possible so that their issues can be resolved in a timely manner. ![]() If customers are forced to wait too long for a call to be answered, they may become frustrated and hang up, which is never a good thing. Queue time is important because it can have a significant impact on the customer experience. The queue time can be affected by a number of factors including the number of calls in the queue, the number of agents you have available, and the efficiency of your agents in dealing with customer inquiries. A mob of journalists are queuing up at the gate to photograph him We all had to queue up for our ration books A waiting area for files, print jobs, messages, or anything else being sent from one computer or device to another In FtpRight, for instance, you can put files in the queue, and transfer them all at once at another time form a queue, form a line, stand in line "Customers lined up in front of the store" A data structure in which objects are removed from one end, called the head, and added to the other, called the tail, in an analogous manner to a queue in the sense above.Queue time refers to the amount of time that a call spends in the system before it is answered by an agent. line, file (British) row braid, plait A list of programs or tasks waiting for execution In Windows 2000 printing terminology, a queue refers to a group of documents waiting to be printed In NetWare and OS/2 environments, queues are the primary software interface between the application and print device users submit documents to a queue In Windows 2000, however, the printer is that interface the document is sent to a printer, not a queue Of a person or vehicle, to put oneself or itself at the end of a queue (in sense 1) A list of print jobs waiting to be printed on a particular printer (1) (n ) A line or list formed by items in a system waiting for service (2) (n ) A temporary data storage area from which elements are removed in a FIFO order (3) (v ) To form a queue a braid of hair at the back of the head (information processing) an ordered list of tasks to be performed or messages to be transmitted a line of people or vehicles waiting for something In data handling, a temporary holding structure in which values can be stored until needed A queue is organized in such a way that the first item added to the queue is also the first item out of the queue This processing is known as FIFO, for first-in, first-out Job and print queues are perhaps the best known for those who work with computers When people queue, they stand in a line waiting for something. The queue is too long at the ticket office. We queued up for the bus.īilet ofisinde sıra çok uzun. Definition of queue in English Turkish dictionary kuyruğa girmek sıraīiz otobüs için sıraya girdik.
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